august-BLA - Business lab Africa

DO YOU WANT TO BUILD A PROFITABLE & SUSTAINABLE BUSINESS ?

  • Are you currently finding it difficult to retain your customers ?
  • Has business been epileptic? Sales today – No sales for the next 5 days?
  • Maybe your problem is not sales but building sustainable processes and structure for your business, managing multi-locations seamlessly and governance?

HERES WHAT YOU WILL LEARN IN AUGUST :

  August
Plan Growing Business Subscription Plan
Topic CUSTOMER ATTRACTION & RETENTION
  Sub topics
CAR 01 Customer buying journey
CAR 02 Customer Attraction
CAR 03 Reducing customer churn
CAR 04 Customer experience as a tool to increase customer retention
CAR 05 Building a team that delivers excellent customer experience
  August
Plan Established Business Subscription Plan
Topic BUSINESS PROCESSES & STRUCTURE
  Sub topics
BPS 01 Basics of Business Structure
BPS 02 Building systems and processes
BPS 03 Managing multi-location businesses
BPS 04 Corporate Governance
BPS 05 Personal Productivity

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SEE WHAT OTHERS HAVE TO SAY

As the Director of Administration at Beehive School, attending classes on Business structure and Customer service was eye-opening and inspiring. The classes were segmented to a very granular level which brings clarity.
I and my colleagues attended few classes because we needed to work on our 5 year Business Strategy and improve our Business Structures. We have since seen an improvement in the productivity of staff and client satisfaction. This has led to increased brand awareness and enrolment enquiries.
Boyede Adebanjo
Boyede AdebanjoDirector – Beehive Schools
I have grossly improved my cash flow through sales from different channels and a growing client list.
I used to have problem with putting a good process and structure in my business. It was hectic handling a business and working in the Financial Industry but I’m so thankful I came across the school, I have been able to put up a working process and structure for my business, document my numbers and follow up on sales.
My experience in BLA has equipped me with skills on customer attraction and retention. I was able to push my brand, up sell and retain my existing customers. Before BLA I never used to set goals and targets but now I’m driving and pushing myself. Today my business is making huge progress in the right direction.
Uche
Uche Fabrics Empire
My team members and I attended the last course in December 2018 that dealt with pricing and strategy, and it opened my eyes to some of our premium products and how much we were losing by not giving it attention.
After attending the Pricing class, we realized that as a premium brand, we had to make more profit than we were making, this led us to increase our prices by 20% in the month of April 2019, we now generate a higher net profit because of this increase.
We also attended the Sales and Marketing class and found out that a particular product was giving us so much revenue and we had to place it in the front burner. We started producing more of it, and it has helped us increase our turnover. Also at that class, we came up with a strategy for product development in 2019. I have been going back to my notes from that class and we are right on course with the strategies we came up with after that class
Tracy Uwom
Tracy UwomCEO – Saint Tracy
The classes were very enlightening, I was able to double my profit margins, make assertive price list and create my sales and budget projections. My business now records monthly increment in sales due to the application of the techniques taught in the pricing workshop.
I believe BLA is a gift to businesses in Africa, you will be taught practical strategies that help your business win in the ever dynamic African business terrain. Also, there is a provision for insights on business subtleties – a huge differentiating factor between an excellent business and a mediocre business.
Karika YonremeCEO – Karika Republic
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