Customer Attraction and Retention – Business lab Africa

Customer Attraction and Retention


About this Customer Attraction and Retention Course

Have you ever wondered how much money and growth your business will record when you keep getting returning customers? This is actually feasible if only you are familiar with the perks of attracting and retaining customers. In this course, our seasoned and well sourced experts will take you on a journey through the ABCs of attracting customers, making sure they return, reducing customer churn, building a team, understanding and making use of customer experience.

The goal of this course is to teach you how to make your business stick to mind enough for your business to remain the go-to and also the most referred.

What You Will Learn

CAR101: Customer buying journey
CAR102: Customer Attraction
CAR103: Reducing customer churn
CAR104: Customer experience as a tool to increase customer retention
CAR105: Building a team that delivers excellent customer experience

Who Is Eligible for This Course

Entrepreneurs who are interested in increasing sales and understanding what it truly and effectively means to attract and retain customers.

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