customer-retention-webinar – Business lab Africa



Customer Retention Strategies webinar

Do you have customers who make one off purchases?

Have you been trying to figure out how to make them stay?

Are you an entrepreneur that needs steady income in your business?

Will you like to learn proven strategies to retain your customers and make them fans of your business?

Whether you are a product/service business or you focus on Business 2 Business or Business 2 Consumer, one thing is CONSTANT. You need PAYING CUSTOMERS and CONSISTENT ONES AT THAT.

Some businesses are not designed to nurture consistent customers, let’s say you sell maternity products. Of course, your customer will not be pregnant every month, right? But your customers can refer you to their friends, right?

Your customers should make you money and they will if you understand the principles.

What you will learn:

  • How to calculate your customer retention rate
  • How to increase the value of each customer
  • How to reduce customer churn and increase your retention rate
  • Lastly and most importantly, how to get your customers to bring you more CUSTOMERS. In 2019, we will stop leaving money on the TABLE.
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